Dynamic Interesting Company - Anonymous employee Rakuten Employee Review

5.0
Apr 5, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities for advancement Global company, part of much larger conglomorate Local leadership cares and is connected Good work/life balance Opportunities for Global assignments

Cons

Rigid advancement schedules Arbitrary limits on raises, seriously caps rewards for high performing employees Little to no talk/feedback on salary negotiation (raises are "given", never discussed) Some issues with over-promoted/unqualified management Process hell (internal systems out-dated, manual, and not integrated)

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Rakuten Response
9y
Thank you for the review, and I'm glad to hear you feel connected with your local Leadership team and notice the Global opportunities at the company. I'm sorry to hear your thoughts on some internal processes; if you'd like to provide more specific feedback I'd love to hear it.

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5.0
Mar 25, 2026
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CEO approval
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Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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