Pave your own path! - Anonymous employee Rakuten Employee Review

4.0
Apr 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wanted to jump online and add a quick/brief review of my experience at Rakuten Marketing. I have worked for the company for over 4 years, and have been able to guide my career in the direction that best benefits me. The company has always been done a great job of supporting people who deliver and its great to be able to use that to your advantage! I browsed through a few of the reviews prior to deciding to post, and would like to make a point about sealing your own fate. Many of the people who have left the company, were simply not the right fit (based on my experience in the SLC office). They lacked the drive to learn and believed that their prior experience was superior enough to get them through. Ad Tech is a fast, evolving industry and to keep up, you have to be on top of your game. The review titled 'Good Riddance' came from a prior Sales Representative who struggled within the industry, and the company. Due to this, he had a bad experience with other knowledgable employees who tried to guide him in what they believed was a better direction. (Note* I work in a department that does not interact with Sales, so my opinion is neutral). The company has great benefits, and supports you when you need flexibility. You'll often be fed, taken out and flown about to events both nationally and internationally. My advice - If you are a person who is naturally driven, likes a challenge and can be trusted to exceed the goals you are set, then this company will work great for you. If you thrive in an environment where you need guidance and the stability of a slow industry then perhaps it is not for you.

Cons

There are growing pains! Rakuten Marketing consists of 5 or 6 Ad Tech companies, all with different offerings. Anytime you try to merge like this, it will be a bumpy path. Salary bumps are beginning to slow down due to growth of company and some under performing employees Communication needs to improve between ALL offices.

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5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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