Change doesn't have to be painful - Anonymous employee Rakuten Employee Review

3.0
May 16, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

eCommerce experience for your resume Get to work with some good people Informal work atmosphere Company is located in a nice area of California

Cons

A lot of pressure and unrealistic expectations (goals, work hours, tasks, etc.) put on employees Reputation amongst consumers is diminishing compared to competitors Inability from management to guide and bring employees together under the parent company's (Rakuten) vision Compensation and benefits are far less aggressive compared to competitors

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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