Loved my job but was overworked with little pay - Anonymous employee Rakuten Employee Review

3.0
Oct 31, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The environment is young and vibrant. Most people have great attitudes and work well as a team. Free food. Able to advance and learn within.

Cons

Management overworks employees with little or no acknowledgement or gratitude. Gratitude will go a long way and will improve morale.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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