Account Management - Account Manager Rakuten Employee Review

5.0
Feb 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Allow you to grow your career based off of your interests and goals Constantly learning Well-funded company constantly acquiring new companies to ensure they’re the best in the industry Train their employees to have superior client services skills

Cons

Salary could be more competitive

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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