Evolving company - Anonymous employee Rakuten Employee Review

3.0
Sep 4, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people, starting to see more employees with real business experience.

Cons

Not a lot of accountability for all members, project deadlines are routinely missed and the company struggles to meet the expectations of the business. Team members with experience in more organized companies get frustrated with the lack of organization in the company.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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