Great teammates, too scared to innovate - Software Engineer Rakuten Employee Review

3.0
May 26, 2018
Recommend
CEO approval
Business Outlook

Pros

- smart and nice teammates - relaxed atmosphere - lunch provided

Cons

There seems to be a fear to innovate. Seems to be afraid of trying new things if it takes a little bit of time. Some POC are made on the engineering side but it is almost always shut down for no real good reasons. Most of the work is bug fixing, and dealing with miscommunications with other teams. During my time there, I barely interacted with any of the senior-leadership. They visited only once and don't really care about you. There is no clear path to promotion or career growth, and day to day honest feedback is lacking. Some engineers are really deserving but are stuck in their current positions, even if they could be accomplishing a lot more given the right opportunities.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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