Challenging and rewarding environment - Anonymous employee Rakuten Employee Review

4.0
Jan 3, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has been growing rapidly, and there are many both technical and business challenges remaining. There's quite a lot of flexibility how you perform and which projects you work on, since the company is expanding its business horizon, both domestically and internationally.

Cons

Depending on departments, there's simply too much work for individual employees to work on, leading too much stress. The HQ is trying to push its culture to virtually every subsidiary, which I suspect some non-Japanese employees might find difficulties getting along with.

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5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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