Great Culture and Room To Grow - Anonymous employee Rakuten Employee Review

5.0
Sep 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Management recognizes and rewards drive/initiative/contributions -Wonderful office culture with great perks (catered food, work from home options, lots of PTO) -Solid upwards advancement opportunities, or horizontal shifts to try out different roles

Cons

-Lots of shifts in company direction/goals. Creates some uncertainty and nervousness, but overall not much of a con

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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