Great introduction to online e-commerce - Anonymous employee Rakuten Employee Review

3.0
Jan 17, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Backbone of internet e-commerce; work with premier advertisers; understand multiple internet business models

Cons

job growth is limited; good amount of turnover; company culture could improve

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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