Good place for experience but not for the long-term. - Analyst Rakuten Employee Review

2.0
Jul 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Leading Japanese tech company, strong growth with many challenges - potential to get involved and make changes.

Cons

Below market pay, company pays what they think they can get away with, very rigid thinking about past experience.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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