Going down really fast - Anonymous employee Rakuten Employee Review

3.0
Jul 23, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary is not bad. They are hiring new people

Cons

Where do I start? The management is completely lost, there are tons of little groups evrywhere, and clicks, the employees are zombies

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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