I have learned a lot on this ever expanding experience & wild ride. - Senior Manager Rakuten Employee Review

3.0
Apr 16, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoy the people I work with. I enjoy the culture they try to emulate.

Cons

It is very difficult to make an real money, and even more so to grow financially in the company once you have agreed to a salary.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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