keep looking - Anonymous employee Rakuten Employee Review

2.0
Mar 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very chill work environment. catered lunch 2 days a week. in n out lunch once a month. great mobility since people are always leaving. young staff. good benefits

Cons

management doesnt really know what they are doing. they get direction from overseas(who have no idea what it's like to run a business in the US). low wages.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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