Massive failure outside Japan - Senior Product Manager Rakuten Employee Review

1.0
Sep 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Can get good compensation if you get a good package at start

Cons

The management imported from Japan to USA is extremely arrogant, manipulative and unsupportive towards local employee needs. They try to use ugly tactics such as making false promises of USA Green card to H1B or L1B employees. One of their executives was sued for harassment a few years ago. No wonder they are failing everywhere outside Japan

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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