Fast moving organization, yet bad mismanagement - Project Manager Rakuten Employee Review

2.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary, perks, and benefits are great. But the final comp ultimately depends upon how the company performs. You also get summer Fridays where you work half days.

Cons

The senior managers within the organization have a disconnect with employees who report to them.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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