Not replacing people who leave and expects employees to continue doing more work - Senior Manager Rakuten Employee Review

3.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Do not have to work overtime often

Cons

Undervalued and under paid. No replacement hires for those who were laid off and those who quit. Uncertain career growth plans.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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