Good colleagues, but bad leadership culture - Senior Software Engineer Rakuten Employee Review

3.0
May 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive peers and smart team members. Work-life balance is mostly respected. Some good projects and tech exposure.

Cons

Leadership promotes favoritism over merit. Promotions depend on flattery, not performance. Leadership bring in their own circle. People Partner team is arrogant and unapproachable. HR holds too much unchecked power.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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