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      Rakuten

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      Rakuten reviews

      Account Manager - Account Manager Rakuten Employee Review

      3.0
      Mar 3, 2016
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful people to work with on a day-to-day basis, casual work environment, team members are all very knowledgeable and driven to succeed. Most employees feel very empowered to create their own career path.

      Cons

      Disconnect between upper management and the people on the ground floor. CEO only values the Display channel even when the Affiliate team brings in the absolute majority of company revenue.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jul 9, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and some managers were supportive and helpful.

      Cons

      Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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