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Rakuten Kobo

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Friendly work environment; limited growth opportunities - Anonymous employee Rakuten Kobo Employee Review

3.0
Oct 26, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So many really great, smart and interesting people, many of whom are very generous with their time. The product is fantastic and most people at the company are really passionate about what they do. Benefits are good. Some good perks if you love reading. Generally a very nice work environment.

Cons

Compensation is very low compared with similar tech or e-commerce companies, especially in content. With the cost of living in Toronto increasing drastically, salary increases are very minimal and starting salaries are low. Growth opportunities are non existent in many roles and there is little opportunity to progress. Burnout is strong as workload can be intense and, while upper management encourages employees to use vacation time, the accumulated workload upon return can be very overwhelming. Difficult to scale up as everyone is constantly working at max to maintain status quo.

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Rakuten Kobo Response
4y
We are happy to hear that you found Rakuten Kobo’s work environment to be friendly. What makes Rakuten Kobo a great place to work are the amazing, smart and interesting people that work here, which you have also highlighted. We are sorry to hear that you found the compensation low. We review salaries against benchmark survey data that includes tech and e-commerce companies and have been making adjustments as appropriate. In addition to offering competitive salaries, we also offer annual bonuses, RRSP matching, stock options, a generous training and development budget, unlimited sick days, and above industry standard vacation and time off. We invest a lot in our talent and we review every employee’s compensation on a regular basis and make adjustments as needed. We also host regular mental health and wellness sessions through our Employee Assistance Program provider to ensure that employees are equipped to take care of their well-being. If you feel that you are facing burnout, or are concerned about the well-being of your colleagues, please reach out to a member of the Employee Experience team or Mental Health First Aid committee for assistance. We are more than happy to help and will work with the employee and manager to find a resolution.

Explore other reviews about Rakuten Kobo

5.0
Jul 31, 2024
Recommend
CEO approval
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Pros

It’s a good place to work

Cons

It’s Sometimes there’s short breaks

3.0
Jan 28, 2025
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Free ebook every week, good benefits, free lunch every day if you’re in the office.

Cons

Extremely siloed to the point where people in the same team don’t even communicate. A lot of people that are hired are not fit for the role they are hired for. A lot of favortism, same people getting recognition over and over again even for mediocre work. They try to sell this image of being a friendly brand/company to work for but there is a good amount of hostility, cliques and politics within the org that make it difficult to navigate. Pay is not competitive.

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