General Manager - General Manager Ralph Lauren Employee Review

1.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

At one time the Ralph Lauren culture was something to be proud of. There are no longer any pros working for this brand other than the discount and the customer. Working with the customer was the best part. Creating customer relationships was my favorite thing to do.

Cons

No work life balance. Worked 60+ hours a week consistently. District managers and regional directors took advantage of store level employees, spoke inappropriately about other leaders, and made negative remarks about overweight or gay or ugly managers. They Frowned upon hiring associates that were average looking, or had dreadlocks or were disabled and did not want such people interfacing with customers. The fair employment departments purpose to protect employees from unfair treatment, did nothing to help or protect employees and went as far as to believe the guilty party rather than the victim. Upper management would lie to save their own skin and throw you under the bus for self preservation. The entire organization is filled with incompetent, self serving, arrogant, unprofessional people that would have no job if not for this job.

Explore other reviews about Ralph Lauren

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees enjoy comprehensive welfare programs and a generally favorable working environment.

Cons

The decision-making process can be overly top-down, often disregarding the professional dignity of the employees.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted coffee, insurance, some hardworking co workers.

Cons

The first West Coast location of Ralph’s Coffee Newport Beach is the worst place I've ever worked. Under the management of David Peterson, people work short-staffed very often, and his working style is very passive, and his timing is terrible. I don't know why they made him manager without proven experience and a lack of leadership. Chronic understaffing paired with a manager who avoids weekends, holidays, and difficult conversations creates a compounding problem staff burnout rises, morale drops, and unaddressed poor performers make things worse for everyone else. The irony is that understaffing often ends up costing the business more through overtime, turnover, and lost productivity than fixing it would but he they never try to fix it.

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