Solid corporate retail environment with some caveats - Director of Planning Ralph Lauren Employee Review

4.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

-Employee discount on clothing - 50% off FP, 40% off sale. Luxury sample sales -Strong national & international brand recognition, great for resume -Yearly (sometimes quarterly) bonus potential for divisional sales results -Many smart, hard working people across all levels -Relatively generous vacation allowance for retail - I had almost no pushback on taking PTO however, I worked/checked email on most vacation days -The technology & reporting systems are relatively good compared to other NYC retailers and improvements were made throughout my 5+ years there

Cons

-Many layoffs and reorgs, either large swaths all at once like in June 2016 with the Stefan Larsson shakeup, or stealth layoffs where (female leaders, in particular) disappear and a new crop of leadership would bring in their minions. Reorgs generally brought unnecessary hierarchy and team structure changes which caused inefficiency and double work. Women in leadership over age 50+ were dismissed at a suspicious rate. -The open office layout in the west Chelsea building is the epitome of open office hell: inconvenient location, hard to concentrate in loud environment, no privacy, tiny ratio of toilets to # of employees, comically small # of conference rooms or "phone" rooms for 400+ employees. Concrete floor & high ceilings allows the eating, chewing and talking sounds to reverberate throughout the floor. Only SVP and above have private offices. -With very few exceptions, you will be treated more favorably by management with team placement and promotions if you are 1) conventionally good looking 2) have very wealthy parents or wealthy significant other 3) went to an Ivy league university, or Duke, Villanova, et al, plus extra office politic points if you are planning a half million $ wedding and inviting RL coworkers -Small cost of living/performance raises each year - however, this is standard in NYC retail -With so many division silos, you often found yourself doing more work on unrealistic deadlines for teams other than your own, and would often be berated/mistreated by people you did not report to. In addition to being treated disrespectfully, the work was often pointless, inefficient (being forced to use different systems or hierarchies that don't speak to each other) and lead to minimal meaningful changes from a business ROI. This was very stressful and time consuming, particularly if you did not have a manager who could protect you.

Explore other reviews about Ralph Lauren

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees enjoy comprehensive welfare programs and a generally favorable working environment.

Cons

The decision-making process can be overly top-down, often disregarding the professional dignity of the employees.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted coffee, insurance, some hardworking co workers.

Cons

The first West Coast location of Ralph’s Coffee Newport Beach is the worst place I've ever worked. Under the management of David Peterson, people work short-staffed very often, and his working style is very passive, and his timing is terrible. I don't know why they made him manager without proven experience and a lack of leadership. Chronic understaffing paired with a manager who avoids weekends, holidays, and difficult conversations creates a compounding problem staff burnout rises, morale drops, and unaddressed poor performers make things worse for everyone else. The irony is that understaffing often ends up costing the business more through overtime, turnover, and lost productivity than fixing it would but he they never try to fix it.

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