Pros
Great product and market fit, laser focused on product delivery, coworkers are the best and brightest, high degree of ownership with your work, get to use the product with quarterly funds given by the org
Cons
-Extremely fast-paced, very much start-up mentality but it’s the size of an enterprise org so processes aren’t as flushed out -Workload is insane. People work while on PTO and no one is truly ever off. Expect to put in 60+ hour weeks. -CSM role is more akin to an implementation role so it’s a bit misleading if you come from a sales oriented background -extreme reliance on AI and automation to justify overworking employees -benefits are mid compared to big tech -too many tools, pro is the company moves fast, con is there’s nothing streamlining what tools to use