Hypergrowth without organization - Customer Success Agent Ramp Employee Review

2.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Documentation and SOPs galore, you'll always have a breadcrumb to follow when you're stuck on a task. Strong attention to development and knowledge gain.

Cons

Too many managers in the kitchen, constantly changing the goal post in terms of expectations. Slack channels littered with previous employee's posts who are no longer there, attrition is rampant. Documentation is so good it's bad in terms of outdated material, edits yet to be made, misunderstandings between departments etc.

Explore other reviews about Ramp

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive work culture, smart colleagues

Cons

Relatively long hours and high expectations

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and pay is solid.

Cons

Too much work leading to mental exhaustion and almost dislike of the company

See reviews by: Helpful|Rating|Date|All