Bare-minimum service and shady dealings? Check. - Anonymous employee Randstad US Employee Review

1.0
Apr 8, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. there were literally none.

Cons

In a contracting situation, you are told from the beginning that you work for your contracting company-- not for the company you are working at. As such, your contracting company (in this case, Randstad) is supposed to be on your side in business negotiations. Right? Wrong. From the beginning I was lied to about compensation (including overtime, which my contract stated I should receive but they came back and redacted that part). This continued throughout the duration of my employment at Randstad-- they would contact my managers at my company behind my back, renewed my contract without letting me know, gave me an incorrect wage for weeks without resolution, consistently removed my manager from being CC-ed on important emails, and lied to my face about trivial matters. I wasn't even asking for a lot from them. Some contracting companies have people reach out to you once a month to check up, or take you to lunch, or give you a small gift around the holiday. I don't really care for the frills (which were not provided)-- I wasn't even on their insurance. I just want to be able to (1) work and (2) get paid correctly and on time. The director of my program had a knack for slathering you with sickeningly sweet compliments in order to keep you from escalating issues, and to put off having to answer any questions related to contracts or pay-- you know, the two reasons you work for them to begin with. Oh, you heard my manager is super pleased with me and loves the work I'm doing for them? That's great, I already knew that... please just answer the question I asked, thanks. The lack of transparency in their business dealings, as well as the lack of competency in performing the most basic of tasks, led me to leave the company. The manager I worked under was equally disgusted by the lack of professionalism from Randstad. Also, within 2 months I had gone through 3 Randstad account managers-- everyone had left, and their employee turnover rate was incredibly high. If that doesn't say something about a company, I don't know what does.

Explore other reviews about Randstad US

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great salary and benefits Supportive team

Cons

Clients can be difficult to work for

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and benefits. Opportunities to build strong client relationships and develop HR and leadership skills. I was fortunate to work for a direct manager who genuinely supported and believed in me, which made my experience positive for several years. High performers can receive meaningful recognition, such as Presidents Club, and the role provides valuable experience in employee relations, recruiting, operations, and client management that can strengthen your résumé. A good company to get some experience but not a good long term company to work for.

Cons

Lack of transparency and accountability. My biggest issue was not being terminated—it was how the company handled it. Although I understand Connecticut is an at-will employment state, I believe employees deserve an honest explanation when their employment ends. Despite repeatedly asking, I was never told why I was being terminated. I went nearly three months without an answer and only learned the company’s stated reason after reviewing unemployment paperwork they submitted while contesting my claim. Prior to my termination, I had never received formal discipline or written warnings. Just two months earlier, I had earned Presidents Club, one of the company’s highest performance recognitions. Going from being recognized as a top performer to being terminated without a meaningful explanation was shocking and left me questioning the company’s commitment to transparency and fairness. In my experience, Human Resources did not provide answers or advocate for transparency. Instead, I felt they supported leadership’s decision without giving me the information I was requesting. During my years with the company, I also observed situations involving other employees that, in hindsight, made me question how employment decisions were handled. After my own experience, I came away feeling that performance alone did not determine job security. I also perceived that long-tenured employees were treated differently than newer employees, regardless of performance. One of the most unsettling parts of my experience was feeling that if leadership became unhappy with an employee, that employee could be terminated with little explanation. Whether or not that was actually the reason in every case, it created an environment where I felt job security depended more on staying in favor than on performance. That uncertainty made the workplace feel unpredictable and, ultimately, unsettling. If transparency, communication, and feeling valued as an employee are important to you, my experience suggests you should ask careful questions before accepting a position. My experience at the end of my employment was completely different from the company I believed I had been working for during my first several years.

See reviews by: Helpful|Rating|Date|All