Stay far away - Anonymous employee RapidScale Employee Review

1.0
Jun 4, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None come to mind, I would mention the free lunch on Friday's, but that does nothing to make better for all of the negative aspects to this employer. You are much better off to buy your own lunch and save yourself from the nightmare that is rapidscale.

Cons

1. CIO acts like a child and dictator. Emotional decision are made and they become the law. The CIO is out of touch with technology and employees. 2. CEO does not know how to operate a business. Enough said here, many empty promises get made then he will go back on said promises when something costs too much or is too inconvenient for him. 3. Overworked. The salary may seem nice, but you won't see any overtime and you WILL be working an excessive amount of it. The CIO will often set unrealistic timelines for projects to be completed just to see the revenue in his pocket. The deadlines are either not met or are met improperly and a disaster ensues that has to be cleaned up. Of course said disaster is not the CIO's fault, it's yours! 4. Toxic culture. They have this fake "company culture" with free lunches and a fun work environment, but you'll find out very quickly that it's just on the surface. This is a terrible place to work and you will be treated unfairly and poorly. 5. Benefits are terrible. Low employer contributions, bad coverage and no 401k matching.

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RapidScale Response
7y
Thank you for your feedback. We’re excited to see you appreciated the compensation structure while you were at RapidScale. We believe in paying top performers well. That being said, I’m truly sorry that you didn’t advance your career and/or meet your desired career goals while here at RapidScale. RapidScale was once a startup company that grew quickly, thanks to the hard-working colleagues that you most likely were. As of August 2018, RapidScale is owned by Cox Enterprises, a $20B family-owned company that has won numerous employee satisfaction awards, in addition to the “Best Work Environments” award RapidScale won in 2017. Since the acquisition, we’ve added numerous additional benefits for our employees that can only come with the size of a $20B company, including unrivaled healthcare coverage, 401k matching, unlimited PTO, and much more. In addition, our senior management team has grown and changed immensely since this feedback was provided, and we’ve added many seasoned C-level business leaders who today help run the business. We are still entrepreneurial, operating inside of the Cox ecosystem, but no longer function in that ever-changing startup mode that many thrive in, but that may not have been the right fit for you. While we work hard to pay the best employees the best salaries, our non-exempt employees do sometimes work overtime and are paid for it. This is communicated upfront during hiring. Most of our hourly employees look forward to working overtime. That being said, this is a fast-paced, accountability-based work environment designed for top performers and that will hopefully always be ingrained in our culture. Thank you for taking the time to express your concerns. We meet weekly to improve the culture here and are always looking to get better. Your feedback has been invaluable in making us a better company.

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Pros

From day one I was treated as a real contributor rather than just an intern. I had genuine hands-on exposure to enterprise cloud environments supporting actual clients across Microsoft 365, Citrix VDI, VMware vCloud Director, and Mimecast. The opportunity to lead a knowledge base quality assurance project for a company-wide ServiceNow migration was a career highlight. Several colleagues were incredibly warm, welcoming, and genuinely invested in my growth. The work is meaningful and the technology stack is impressive.

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