Review - Consumer Success Manager Realtor.com Employee Review

4.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

This company undoubtedly transformed my professional career. The leadership was strong, supportive, fun, and healthy when I joined. My successes were cultured well, and my failures were also great learning experiences that I'll always reference in the future. I often felt recognized for my efforts when I went above and beyond.

Cons

The only drawback of my experience was that as the economy became strained, the culture slowly declined. Leadership teams became smaller with larger work loads, and they were less "available". Certain things became more and more streamlined, and there was less room for creativity, innovation, and even slightly micromanaged. I understand that this is naturally what happens during times of stress because as a business, you have to answer for what is/isn't working. But, it was still unfortunate to see in what was previously such a strong culture.

Explore other reviews about Realtor.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very engaging work, amazing peers

Cons

No career progression, promotions/appreciations are hard to get

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and opportunity for advancement if you can get on the right projects that will succeed. For the most part I have the tech I need to do my job and my coworkers are really smart capable people who I learn from every day. I feel challenged in my work and that makes me feel engaged and interested in the problems I solve daily. Flexible vacation time and great benefits.

Cons

It can be incredibly chaotic at times, bordering on toxic. People are on edge and passing blame around like a hot potato. Hierarchy, power plays, and territorial politics create land mines for the unsuspecting on any given project— depending on your team or organization you’ll need to tread lightly to survive. They only hire in Austin right now, so any open roles seem to take a long time to fill, but the work still piles on.

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