3.0
Dec 29, 2021
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
- Solid pay - Solid benefits - Ability to network and learn from people all over the world - Being able to contribute to open source projects
Cons
- TSEs are frontline resources that cater to the 24x7 support environment. Expect to cover weekends and holidays, even if the job description doesn't mention "on-call" or "24x7". Work/life balance, especially on weekends, can be difficult to manage. - TSEs are valuable. They have to endure a lot from customers. Because of this, managers don't like to let go of TSEs. Corporate favoritism also runs rampant. Accept that Red Hat may not be a long-term ride, but merely a stop in your career journey.