Red River is a highly rated employer - Support Engineer Red River Employee Review

5.0
Nov 11, 2021
Recommend
CEO approval
Business Outlook

Pros

On-site employees get company perks like meals. Decent culture and team building atmosphere. Peers will help you if you ask. Decent pay and benefits. Remote work option for many positions. Supportive Supervisor.

Cons

Benefits are a little expensive compared to some employers, but not the worst I have seen. Documentation can be out-dated leaving you to guess what to do. Internal processes can be very unclear at times, but they will still be annoyed that you are doing it wrong. Lack of man power on some internal support teams can leave your team without the help you need. They are trying to hire to correct this. Project overload at times. (Fairly common in IT)

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Red River Response
4y
We appreciate you taking the time to leave us a review! We’re so glad to hear that you are enjoying our leadership, company culture, remote work, great benefits, and compensation package! We are continuously working to improve so we thank you for your feedback. We have a varied range of markets that we do business in, including the federal government, enterprise, as well as state, location, and education customers. While we are focusing specifically on those areas now, we are growing and are always looking for more opportunities to expand and diversify. We do our best to ensure everyone is supported. As far as project overload, we always encourage every one of our team members to reach out to their manager and our Human Resources team with any concerns they may have, whether that is in regards to workload, or internal processes and documentation. They can assist with ensuring documentation is more frequently updated when processes change. We realize that we have a fast paced work environment and are continuously working to ensure everyone has the resources to succeed at their jobs. Please reach out to our HR team at HR@redriver.com; we encourage your feedback.

Explore other reviews about Red River

5.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Awesome management, excellent work life balance and high expectations. Absolutely LOVED my role here, my team and my boss. They expect a lot and will treat you right if you are a hard worker and honest employee.

Cons

I resigned after a change in CSuite leadership (CEO, President of our Department etc), and other layoffs I felt changes were coming and wanted to get ahead of those. I resigned however loved working for Red River and would work for them again if the opportunity presented itself. True professionals.

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work days ok health insurance good dental HSA and FSA options advancement opportunities fair pay

Cons

handling phone calls from multiple client companies limited PTO forced expectations to complete certificates typically an unrealistic expectation amount in a year Lack of a work life balance advancement opportunities limited for anyone remote and not able to commute to the Virginia office

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