Pros
The only positive thing I can think of about RV is that the people you work with are by and large great. You’re all suffering together which leads to a sense of fellowship. The good people are great and the bad people are terrible.
Cons
I would only ever return to work for red ventures if I was facing homelessness. That’s how dire of an environment you’d be walking into. Regardless of what reviewers they pay to write good reviews or what they pay to burry bad ones, the vast majority of people who work for red ventures stay less than a year and most people are miserable. This is an environment that micromanages every single thing that you do. You have to put in a request to use the bathroom and your bathroom breaks come out of your overall breaks. Meaning that if you have to use the restroom twice, you’re not going to get much of a break at all. You have less than 60 seconds to breathe between calls before your screen turns red. They log how much time you spend inactive and will penalize or fire you for it. They expect you’ll stay less than 3 minutes of a 10 hour shift in red. They schedule you for mandatory overtime and choose what hours you have to work. If you don’t work it, they’ll fire you. This went on for months despite promises they would cease. This meant that I would often work 14 hour shifts with less than 30 minutes of break time after my bathroom breaks. As a company they have very little concern for the well being of their employees. I saw a girl with chronic seizures be fired after having a seizure on the floor. I watched them fire a man who had worked there for almost a decade promising him for years to formalize his promotion only to fire him after he returned from surgery. There’s really no job mobility. Being on the phones is the worst of it but even if you get promoted, your stress levels increase because your pay is determined by how well your team does. Racially there’s a lot of diversity on the floor and yet almost none of the managers were people of color. Black women make up the majority of their workers and yet during my time there I saw less than 4 in management positions. The majority of management is comprised of white males who make racially insensitive comments on the floor. If all of this isn’t bad enough, I was sexually assaulted by one of the managers there and nothing was done about it. I was forced to continue working with him until, after being hospitalized due to stress from this job, I finally put in my resignation. I wasn’t emotionally capable of working for almost a year after the 2 years I spent at rv. At the end of the day, they know the environment they ask their workers to work in is horrible. They know this so much that they offer you almost 2 grand just to stay past 3 months. Their turnover rate is so high that they’re constantly hiring. They hide behind fun things like bowling allies and money machines when the reality is that few people are able to take advantage of these amenities due to overwork. And you really don’t even make that much money anymore. I made less than 35k before taxes and I was a MSA. So if you’re not facing homelessness, please consider working elsewhere. If you died on the floor they would replace you within hours.