National Account Manager a.k.a The Abused - National Account Manager Redwood Logistics Employee Review

1.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Long Hours without Overtime pay. Service failures with no repercussions. Carrier reps decide when and what freight they will work on. Upper Management sits and barks orders while ops, carrier reps, and sales reps do the grunt work. Upper management just keeps accounts to create house accounts and fill in the rest.

Cons

National Account Manager - base pay 35 / 40K based on experience. Your goal is to make a minimum of 10K in profits a month. If you do not meet this # in 4-6 months you will be terminated. (This position also requires that you be a telephone beast) If you think 10K is bad - just wait until you go on commission. 20% / 15% 8 % = commission. Ask Upper management or your manager about these 3 numbers and wait for their response. These people are losers and real life thieves Take a look and read the other 36 reviews here -- they are all pretty consistent. Long hours / crap pay / and just overall blah blah something negative/ so very few positive reviews (must be coming from directors and branch managers or the interns lol ) No Sales rep or employee for that matter should have to justify losing commission percentage by more than half?! If anything you would think it would go higher. Lol 20 / 15 / 8 ? And the hilarious thing is that they will take time to explain why it should be this way -- When all they have to say is, " Hey, we upper management are keeping all the profits for ourselves while we make the 40K a year employee's do all the work. " This company is by far the most shady grady that I have seen. Please do not take this review as a bitter, jealous, disgruntled former employee. I was an animal when i worked here. A top performer for this place. I've seen many other top performers leave as well and more will continue. Take this review as truth and just know what you are getting into.

avatar
Redwood Logistics Response
9y
Thank you for your feedback. Transparency for employees' goals, schedule, and compensation structure is very important to us. However there are some inaccuracies reflected in your review. We wish that we had an opportunity to talk through your concerns more when you were still employed here. While we are disappointed that you did not enjoy your experience with Redwood, we hope you find success in future endeavors.

Explore other reviews about Redwood Logistics

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Redwood has a great culture with a number of opportunities for internal growth. They have a unique business offering to a robust industry that sets them apart from competitors. You feel supported by your peers and leaders. Leadership is not afraid to help, teach and back up their teams, no matter the task.

Cons

The logistics industry, and Redwood’s role within it, is fast-paced and dynamic, offering employees the opportunity to build strong organizational and relationship-management skills. Success in this environment requires staying proactive, adaptable, and responsive to client needs. At times, client demands can be urgent and may extend beyond standard business hours, including evenings or weekends. While this can be challenging, it also provides an opportunity to demonstrate commitment, problem-solving, and a high level of service. Given the transactional nature of the industry, the effort invested may not always feel immediately reciprocated. However, this is a common aspect of working in a brokerage environment and can ultimately lead to long-term relationship building, professional growth, and a deeper understanding of the business.

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, they want to see you grow

Cons

If you have never worked in logistics it is a challenge

See reviews by: Helpful|Rating|Date|All