A great idea with port execution - Anonymous employee Reflektive Employee Review

1.0
Apr 15, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plain and simple, the people. Genuine, hardworking, and driven folks were employed here while I was. We bought into the mission of the company, and truly wanted to deliver a world-class experience to our customers. They paid well enough and had cross-departmental promotion options.

Cons

What started out as a tremendous idea of eliminating the performance review and leveraging continuous feedback quickly spiraled into lack of direction. There was never a complete vision of where we were going. In-fighting on roadmap, prioritizing large, disgruntled customers and deprioritizing the market inhibited our ability to stay ahead. Complacency led to lack of innovation and with that our place as the leader in the space. With these issues we could not get net new customers, nor renew customers, and went through three rounds of massive layoffs and complete C-Suite turnover. Market share has gone to Lattice and Workday. Major features are still in beta that were publicly announced 18 months ago. It’s a tough go.

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Reflektive Response
6y
Thank you for sharing your feedback with us. We are disappointed to hear that this was your experience at Reflektive. However, we are happy to hear that you enjoyed the people you worked with while you were here. We put significant efforts behind hiring people who enhance our culture and are passionate about our space. As you can imagine, as a growing startup there are often changes that need to be made as the business grows and evolves. We are currently rolling out several new products and product features to enable our customers to step into the future of Performance Management. Here at Reflektive we are learning and evolving with the rapidly changing world of Human Resources. As start ups evolve over time, management teams also tend to evolve to meet the needs of a growing business. Given their stellar backgrounds, we are confident in our leadership to continue to lead our company forward. We take our customer’s feedback seriously and create and improve products that our customers will get long term value out of. Our approach has resulted in many happy customers and we look forward to serving many more who struggle with performance management. Once again thank you for sharing your perspective with us and we wish you the best in your future endeavors.

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Cons

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