Good but needs improvement - Retail Sales Associate Reformation Employee Review

3.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Eco friendly methods Fashion ethics and sustainability education More transparency than the average fast fashion brand Clothing discount and try on’s for new incoming clothing Fun styles to work with Camaraderie amongst coworkers Caring managers that work hard too Tech based work environment is very interesting and mostly very helpful/efficient Beautiful aesthetic of the stores Fun events The set up used allowed for the sales floor to remain relatively neat since most clothes were in stock room only for employees to touch and send to fitting rooms which helps sales associates to focus on helping and styling customers

Cons

Pay is not enough. CEO needs to listen and 100% meet the news of all stores especially the biggest ones (please speak directly to sales associates too. Not just the managers). Company needs to further improve on being more eco friendly especially when handling waste in store. Company needs to be faster in addressing repairs in store. Company needs to provide higher quality headsets for the walkie talkies/radios. Company needs a better way to streamline clothing to the fitting rooms. Customers complain very often and puts stress on both the clients and the sales associates who are doing their best. Company needs to stop making too many new clothes in a short amount of time and needs to improve the quality of the construction of garments in general.

Explore other reviews about Reformation

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Kind, work environment Communicative management Team support and collaboration Welcoming and inclusive Positive feedback

Cons

Applications to the vintage store had zero communication and contact did not occur until 6 months later

3.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

really cute clothes, fun customers

Cons

insane lack of organization and compassion

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