Recent company culture shifts have hurt the business - Theatre General Manager Regal Employee Review

Really friendly environment to work at

Not much flexibility/choice over hours

The initial role offers good experience in sales and customer service, but the benefits are overshadowed by internal management failures.

The primary issue lies in the disconnect between local management and corporate HR, specifically regarding off-boarding and payroll accuracy. I submitted a formal two-week notice which was reportedly never filed by my manager. This resulted in an "ineligible for rehire" status despite my following all proper protocols. Furthermore, communication from Corporate is inconsistent and contradictory. I was told both that my notice was received but my two weeks were incomplete, and then later told that no notice was submitted at all. Even with physical proof of attendance (after a manager failed to adjust a manual clock-in as promised) and proof of the submitted notice, Corporate refused to correct the record.