Its alright for the most part - Usher/Concessionist/Projectionist Regal Employee Review

4.0
Mar 21, 2022
Recommend
CEO approval
Business Outlook

Pros

9 free movie tickets a month. 50% off on concession items. Unlimited popcorn and drinks while working. Time off is relatively easy to acquire.

Cons

Fellow employees can be great or suck. No raises. Only holiday pay 3 days a year. Management usually sucks and a person without a high school diploma could do their jobs better. Management usually hides while employees do a majority of the work. Work long hours until 2-3 am in the morning. When something breaks, the company refuses to pay out more than 25$ to fix it. Most fixes are called "the Regal way." Old theaters can resemble the "pipeworts "from the Movie "City of Ember," where all fixes are extremely improvised by employees. Most theaters do not have working air conditioning. Most do not have well-working plumbing so theaters and bathrooms flood occasionally. Sometimes concessions can get to 100' and managers will actually hog fans for themselves. There is a lot of labor that goes into cleaning. To be honest most popcorn that is eaten in the morning and through midday probably has chemicals and residue on it. 10-minute breaks that are required are rarely given out.

Explore other reviews about Regal

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, kind, easy going and interesting

Cons

Not much to say here, its great

1.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The initial role offers good experience in sales and customer service, but the benefits are overshadowed by internal management failures.

Cons

The primary issue lies in the disconnect between local management and corporate HR, specifically regarding off-boarding and payroll accuracy. I submitted a formal two-week notice which was reportedly never filed by my manager. This resulted in an "ineligible for rehire" status despite my following all proper protocols. Furthermore, communication from Corporate is inconsistent and contradictory. I was told both that my notice was received but my two weeks were incomplete, and then later told that no notice was submitted at all. Even with physical proof of attendance (after a manager failed to adjust a manual clock-in as promised) and proof of the submitted notice, Corporate refused to correct the record.

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