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Reliant Rehabilitation

Engaged Employer

Unethical demands and terrible management - Certified Occupational Therapy Assistant Reliant Rehabilitation Employee Review

2.0
Aug 31, 2019
Recommend
CEO approval
Business Outlook

Pros

The hourly pay is excellent.

Cons

This the worst contract company I have ever worked for. The pay is excellent, which is why I tolerated working with them. I feel that perhaps it is not the company themselves, but the buildings they are contracted into and whom they have in charge is what is detrimental to this company’s approval ratings and employee retention. I was employed in a 240 bed facility over a period of almost three years. I watched many staff come and go, with all but one person resigning over issues with management and how they were treated as an employee. Most of which were afraid to speak up, because even when things were reported to those higher in command.... it got swept under the rug. Mainly, because they wanted to keep their contract with our building and those in charge bent over backwards to make them happy even at the expense of losing employees. Assistants were expected to be 95% productive, and even hired someone to transport patients, but she was too busy being delegated jobs by those in charge. like running MDS reports and schedules to have an impact on productivity. Meanwhile, those in charge did NOT treat and were frequently found outside on hourly smoke breaks with building staff while therapists were trying to meet productivity standards and unethically high RUGs. Having people in charge not have time to treat, yet come sit in the treatment gym on their phone or computer watching staff working or coming in to reprimand staff in front of patient’s and other staff while holding their cigarette/lighter in hand. Having PTO denied, working full holiday days (with no holiday pay) while your manager leaves to watch football, and having 8-9 hours of treatment time on your schedule with no regard to therapist’s personal schedule. Nothing is worse than having a patient for 72 minutes who is actively dying as being expected to get that time, or having a group code on a patient who is bed ridden and can’t leave the room, or treating Med As until they’ve reached their 100-day cap. Also, being asked to go on potentially unsafe home evals for both the patient and therapist, and putting therapists at potential risk. This company puts your moral and ethical standards into question every day, with increasing demands from management, all while being treated like just a number. With better management in place, this company could have been tolerable to work for.

Explore other reviews about Reliant Rehabilitation

5.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

So many locations and opportunities to be part of a team that loves their community. Great benefits, 401k matching.

Cons

Limited staffing, need to rollout an onboarding program

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Reliant Rehabilitation Response
9mo
Thank you so much for your kind word. We’re thrilled to hear you’ve had a great experience and appreciate you highlighting our benefits, leadership, and culture. Staffing can definitely be a challenge, and we’re continuing to invest in onboarding by piloting a new 'New HIre Orientation" with plans to roll it out to all locations in 2026. Grateful to have you as part of the Reliant family! - The Reliant Rehabilitation Team
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much. Co-workers and my employees were amazing.

Cons

They do not care about you as a person. Absolutely will treat you like a number and will get rid of you with no notice. I never got a raise in the 5 years I was a DOR.

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Reliant Rehabilitation Response
3w
Thank you for taking the time to share your feedback and for your years of service as a Director of Rehabilitation. We are dissapointed to hear that your experience did not reflect the culture and support we strive to provide for our employees. At Reliant, we recognize that our people are the foundation of our success, and we take concerns regarding leadership, communication, and employee experience seriously. While we cannot comment on individual employment matters, we value all feedback as an opportunity to learn and improve. We are grateful for the dedication you brought to your team and the residents you served throughout your tenure. We wish you continued success in your future endeavors and appreciate you sharing your perspective. - The Reliant Team.
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