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Reliant Rehabilitation

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Highly NOT Recomended if you cherish your license - Certified Occupational Therapist Assistant Reliant Rehabilitation Employee Review

1.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

After big talk from recruiter, I was expecting grand things. As time went all, I realized it was all hype to get therapists to come work for them.

Cons

Poor communication between recruiter and facility. No communication between human resources and employees. You can leave countless voicemails, and your calls will never be returned. They offer nice pay rate, only to reduce it drastically over a year's time. Benefits were never consistent from year to year. One year, health insurance was non-existent due to the insurer would deny every claim, or not pay the doctor at all. Unable to roll any PTO over to the next year. Information is given to the director of rehab for the facility about when to request payout of unused PTO, and if the director does not let the employees know, you lose it. I lost over 120 hours of PTO due to the DOR not passing the information along to me. The payout for unused PTO is about $9/hr...not your normally hourly rate. The company states it will reimburse you for licensure renewal...renewed twice, submitted all paperwork, and never got the first reimbursement. They say they will reimburse for continuing education, and again, al paperwork submitted, and never reimbursed. This company does not subscribe to Worker's Comp, and will abruptly stop paying loss wages on a whim, and terminate you, even though the injury occurred while at work, as seen with a fellow therapist. Productivity requirements are unethical, and you must do paperwork off the clock if you want to make the productivity requirement. Regional Director said to treat in groups as much as possible, so as to increase productivity, but not to charge "group therapy" as often. Can you say unethical? Other therapists in the facility I worked at would come in, treat a couple of patients, take a 2-3 hour lunch, treat a couple more patients, and be gone by 3:30...but stating they treated for 8-9 hours per day. When something was said to upper management, it was looked over, as it was making the company money. The upper management tend to be very "cliquish" and have their buddies within a facility who go out for drinks, etc., and call it a "department meeting" when the entire department was not invited along. The company is not about "providing needed services to patients," There mission statement should be "Bill as much as possible whether it is needed or not, so we can make huge profits." I understand a company needs to be profitable, but not by frauding Medicare and Medicaid with inflated charges.

Explore other reviews about Reliant Rehabilitation

5.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

So many locations and opportunities to be part of a team that loves their community. Great benefits, 401k matching.

Cons

Limited staffing, need to rollout an onboarding program

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Reliant Rehabilitation Response
9mo
Thank you so much for your kind word. We’re thrilled to hear you’ve had a great experience and appreciate you highlighting our benefits, leadership, and culture. Staffing can definitely be a challenge, and we’re continuing to invest in onboarding by piloting a new 'New HIre Orientation" with plans to roll it out to all locations in 2026. Grateful to have you as part of the Reliant family! - The Reliant Rehabilitation Team
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much. Co-workers and my employees were amazing.

Cons

They do not care about you as a person. Absolutely will treat you like a number and will get rid of you with no notice. I never got a raise in the 5 years I was a DOR.

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Reliant Rehabilitation Response
3w
Thank you for taking the time to share your feedback and for your years of service as a Director of Rehabilitation. We are dissapointed to hear that your experience did not reflect the culture and support we strive to provide for our employees. At Reliant, we recognize that our people are the foundation of our success, and we take concerns regarding leadership, communication, and employee experience seriously. While we cannot comment on individual employment matters, we value all feedback as an opportunity to learn and improve. We are grateful for the dedication you brought to your team and the residents you served throughout your tenure. We wish you continued success in your future endeavors and appreciate you sharing your perspective. - The Reliant Team.
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