Company culture and benefits declined post-IPO - Data Analyst II Remitly Employee Review

3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Was at Remitly for four years, during which the company saw tremendous growth. When I started I really respected and loved my team and our company culture. I respected my colleagues and leadership for their commitment to the company mission and our customers, their competency in their roles, and their emotional intelligence. When I joined the team was fully remote due to COVID and the flexibility was nice as well. Benefits were really good, with quality health care plans available with no premium paid by employees.

Cons

Pay was always below market average. Unfortunately I also noticed a significant decline in all of the above benefits during my tenure at Remitly, especially after the company went public the focus seemed to shift away from our mission towards profitability, though that was never overtly acknowledged by leadership. There were subtle changes made to the mission statement that showed customers were no longer as central to company decision making, and we began to lose a lot of the leaders who I most respected for their competency, dedication, and emotional intelligence. We struggled to acquire quality new talent as well, and the quality of benefit offerings declined (i.e. while I was there the company switched to United Healthcare which caused significant issues for employees for all the reasons in the news, though was cheaper for corporate). Working in a technical role, I saw new leaders brought on who were not very competent in their technical skills, who seemed to be hired for their ability to 'manage' upper-level leadership/tell them what they wanted to hear. Expectations for technical roles changed abruptly, with no plan or support in place for employees to meet new expectations. I was fortunate to be comfortable with self-directed upskilling, but this seemed unfair to expect of employees who already worked more than 45 hrs per week 'for the benefit of our customers'. I was aware of several official complaints made by others about gender discrimination in terms of both career opportunities and significant pay gaps. I stayed at Remitly despite some of these changes for a while due to my respect and hope for our CEO Matt Oppenheimer, but heard that he recently stepped down from the role.

Explore other reviews about Remitly

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AI Native from first principles. Colleagues are strong and collaborative; this is the most consistent positive across teams. The mission is concrete: moving cross-border money for people supporting families. It informs prioritization and trade-offs. Scope and responsibility are available early to people who take them. Compensation and benefits are great. The company has a defined strategic direction under new CEO Sebastian Gunningham and is executing against it. Exciting time to be here.

Cons

Big org changes as the company reinvent, not for everyone.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The company started off to be great when I joined a few years back. Lots of hands on opportunities, some great people to work with. Benefits are good, people are valued and contributions are seen.

Cons

The company really started to go downhills in 2024 when there are constant leadership changes, mission changes, priorities changes and team orgs. Business Managers are starting to act like the "decision-maker" over pretty much all product and marketing decisions. We start to question if the direction we are focusing on is even right. Is it customer-centric still or is it more business-oriented. work life balance is bad stress is high people are no longer valued, heard or seen you know a company is going in a negative direction when you start to see tenured employees to leave, smart people to leave as well.

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