Love the mission but not the culture as much - Anonymous employee Remitly Employee Review

3.0
Mar 22, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Amazing mission and vision -Typical tech start-up in that there is plenty of opportunity to get broad exposure to various aspects of technology

Cons

- Tendency to fill new positions externally rather than develop in house talent. This at times leads to current employees feeling looked over, unchallenged, and underpaid... so they leave. This can get expensive when you take into account: recruiting, training, learning curve, etc. - Working through some "Diversity/Equity/Fraternity Effect" issues like many tech companies. Because of the size this effect can be more pronounced. - No company wide mentorship/career development program

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Remitly Response
7y
Thanks so much for sharing your feedback. I'm glad that you believe in our vision and mission and that you have a positive outlook of the company. I also really appreciate the feedback to management. As a rapidly growing company, it is hard to balance hiring externally vs. building capacity internally but we want to support the development of internal candidates as much as possible so we recently hired a senior leader to help with development. I'm sorry that you experienced a "Diversity/Equity/Fraternity Effect" at Remitly. As you said, it's an industry-wide issue but we're investing very intentionally in D&I. We have a D&I guild with over 100 members in it and we recently opened a role to hire a senior full time D&I leader to support this work. If you would ever be open to meeting with me so I could learn more about your experience at Remitly, I'd welcome the opportunity. I care about you and the rest of the Remitly team so I'm sorry to hear about your experience and that you left the company.

Explore other reviews about Remitly

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AI Native from first principles. Colleagues are strong and collaborative; this is the most consistent positive across teams. The mission is concrete: moving cross-border money for people supporting families. It informs prioritization and trade-offs. Scope and responsibility are available early to people who take them. Compensation and benefits are great. The company has a defined strategic direction under new CEO Sebastian Gunningham and is executing against it. Exciting time to be here.

Cons

Big org changes as the company reinvent, not for everyone.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The company started off to be great when I joined a few years back. Lots of hands on opportunities, some great people to work with. Benefits are good, people are valued and contributions are seen.

Cons

The company really started to go downhills in 2024 when there are constant leadership changes, mission changes, priorities changes and team orgs. Business Managers are starting to act like the "decision-maker" over pretty much all product and marketing decisions. We start to question if the direction we are focusing on is even right. Is it customer-centric still or is it more business-oriented. work life balance is bad stress is high people are no longer valued, heard or seen you know a company is going in a negative direction when you start to see tenured employees to leave, smart people to leave as well.

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