Culture needs improvement, management needs direction - Anonymous employee Remitly Employee Review

2.0
May 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the most intelligent, worldly coworkers you will ever get to work with. Technically unlimited PTO, although it is more like 2-4 weeks of vacation depending on your manager and role. Mission-driven company, CEO is genuine and "walks the talk." Free snacks, coffee, beer.

Cons

Tendency to hire from outside instead of promoting qualified talent from within is demotivating - this is a new problem (past year). Incredibly bandwidth constrained across the company and slow hiring, advancement compound the problem. It's an exhausting place to work because the company did not properly prepare for growth and has dozens of open roles, understaffed teams as a result. Remitly's culture has always been aggressively masculine, not unlike other tech startups - men tend to make up the majority of leadership, the loudest voice wins in meetings (men allow each other more time to speak, even if they don't realize it), meetings are about argumentation and proving yourself.

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Remitly Response
3y
Dear Reviewer, Thank you for taking the time to provide feedback on your experience at Remitly. We appreciate your positive comments about the intelligence and mission-driven nature of our coworkers, as well as the CEO's dedication to our values. We understand your concerns regarding our tendency to hire from outside instead of promoting qualified talent from within. We are actively working and have made strides in the past year to promote internal growth opportunities. However, we recognize that there is more work to be done and we are actively purposing this. We also appreciate your feedback regarding our company culture. We are committed to creating an inclusive and diverse workplace, and we understand the importance of promoting a culture that allows all voices to be heard. Thank you again for your feedback, and we hope to continue to listen all the feedback on Glassdoor. Best regards, The Remitly Team

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5.0
Jun 22, 2026
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CEO approval
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Pros

AI Native from first principles. Colleagues are strong and collaborative; this is the most consistent positive across teams. The mission is concrete: moving cross-border money for people supporting families. It informs prioritization and trade-offs. Scope and responsibility are available early to people who take them. Compensation and benefits are great. The company has a defined strategic direction under new CEO Sebastian Gunningham and is executing against it. Exciting time to be here.

Cons

Big org changes as the company reinvent, not for everyone.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The company started off to be great when I joined a few years back. Lots of hands on opportunities, some great people to work with. Benefits are good, people are valued and contributions are seen.

Cons

The company really started to go downhills in 2024 when there are constant leadership changes, mission changes, priorities changes and team orgs. Business Managers are starting to act like the "decision-maker" over pretty much all product and marketing decisions. We start to question if the direction we are focusing on is even right. Is it customer-centric still or is it more business-oriented. work life balance is bad stress is high people are no longer valued, heard or seen you know a company is going in a negative direction when you start to see tenured employees to leave, smart people to leave as well.

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