Love this place. Helping me grow really fast. - Anonymous Remitly Employee Review

5.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

+ Mission of the company runs deep - including how much we celebrate our customers as heros (they are!). + Customer driven/centric - from practices of doing customer development to consistent message from the top down and from peers side to side to deliver for the customer. + Excellent leadership team - it's one of the primary reasons I came and choose to stay. + Excellent middle managers generally - I'm really impressed with the quality of the majority of my peers. Everyone is on the same team, working towards solving customer problems/company problems (not just my team vs another team), working together in a way that promotes trust and helps each other grow + Cultural values are real, lived out, and create an environment of growth. + High performers are rewarded + Toxic folks or people who aren't great at their work here are addressed and transitioned out + Willing to make big bets

Cons

- Still has growing pains of transitioning from a scrappy startup to a scaling startup - Can be rigorous in a way that leads to an intense/serious environment at times (not in terms of work hours, but in terms of how high stakes decisions and work products seem to be) At the same time, this rigor is what's helping me grow as a person and effective leader at a really high speed. - Has struggled with focus in the past, but that's getting much better.

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Remitly Response
6y
Thank you *so* much for taking the time to share your detailed feedback. I especially appreciated your comments around the "mission of the company runs deep" and being "customer driven/centric ". You captured it so well -- our customers are heros and we are so lucky to be able to serve them. I'm also glad that you see that the we have a great team -- I also feel so lucky to get to work with this team everyday. Great feedback as well on our transition from a 'scappy startup to a scaling startup'. It's definitely a transition and I'm always open to feedback if there's anything we can do better here. We're also trying to do a much better job at *focusing* in our 2020 strategic planning so I appreciate that feedback as well -- it's top of mind. I'm so glad that you're part of the team! I can see from your comments that you add a ton to our customers and culture. Thank you!

Explore other reviews about Remitly

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AI Native from first principles. Colleagues are strong and collaborative; this is the most consistent positive across teams. The mission is concrete: moving cross-border money for people supporting families. It informs prioritization and trade-offs. Scope and responsibility are available early to people who take them. Compensation and benefits are great. The company has a defined strategic direction under new CEO Sebastian Gunningham and is executing against it. Exciting time to be here.

Cons

Big org changes as the company reinvent, not for everyone.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The company started off to be great when I joined a few years back. Lots of hands on opportunities, some great people to work with. Benefits are good, people are valued and contributions are seen.

Cons

The company really started to go downhills in 2024 when there are constant leadership changes, mission changes, priorities changes and team orgs. Business Managers are starting to act like the "decision-maker" over pretty much all product and marketing decisions. We start to question if the direction we are focusing on is even right. Is it customer-centric still or is it more business-oriented. work life balance is bad stress is high people are no longer valued, heard or seen you know a company is going in a negative direction when you start to see tenured employees to leave, smart people to leave as well.

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