No training. The training you do receive is all self taught. You read most of it and there are huge chunks of context missing from it. You’re told to not ask questions because they expect you to research through their dozens of slack channels or endless Notion platform for key words to find what you need to know. Yet everything is outdated and because things change on the fly, it’s rarely accurate.
Ramp up (onboarding) period is supposed to be 90 days, but you’re given less than 14 working days before they expect you to take on projects and work with clients and know everything. You’re left to your own devices.
They say you have a flexible schedule and you make your own hours. But I’ve experienced 12hour days off the bat, people notifying they are going on PTO but that they’ll be checking in a few times a day, or they’ll be responding while they are out. There is no work life balance.
Benefits are not aligned with the industry and are very expensive with not the best coverage.
Don’t express at anytime that you’re overwhelmed or lost and need guidance because all you’ll get is a “yeah that’s how we all feel. It’s the job. It’s what we signed up for. But it’s a great company so we deal with it.”