Territory Sales Industrial - Account Manager Republic Services Employee Review

2.0
May 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice company office. People in office are pretty nice. Nothing gets done because there is no sense of urgency. It starts at the top office at this location.

Cons

They do not understand customer service. The outside sales person sells the service and then after they get the business they are required to pass the account over to an account manager. Outside sales is required to wash their hands of the new account and go find more. The customer typically wants to sales person who sold them the service not an inside person.

avatar
Republic Services Response
10y
Thanks for your feedback. We would like to hear more about your ideas on how we can improve our employee experiences. Please contact us or your local Human Resources Representative. We can be reached at recruiting@republicservices.com.

Explore other reviews about Republic Services

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment culture growth collaboration values

Cons

None that I can think of

1
avatar
Republic Services Response
5d
Thank you for your feedback! At Republic Services, we're dedicated to maintaining our highly inclusive culture and leveraging human-centered practices that make us an employer of choice. We're thrilled to know that you've enjoyed your time as a Republic Services team member.
1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I liked my collegues and we worked well as a team.

Cons

Poor leadership, micromanagement of sales team, disorganized, operations could not service current customers and sales team were expected to bring on new business that we also could not service, zero sense of urgency with operations, a 30% price increase was applied to most all accounts every 10 month and sales team were instructed by the GM NOT to tell new and/or existing customers, very deceitful practices, AI pictures taken from cameras on trucks generated a vast amount of fees that were invalid, customers had to babysit their invoices as to not be taken advantage of, very difficult to retain customers due to price increases, bogus fees, and all around poor service. I’m not sure how or why any customers would use Republic Services.

See reviews by: Helpful|Rating|Date|All