Great Work Place - Customer Care Specialist Republic Services Employee Review

4.0
Mar 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, no weekends unless you volunteer for OT on Saturday, very friendly atmosphere, hip music that plays throughout the floor, allowed to have cellphones on your desk, as long as you're being productive!! Great location in Chandler Az around the Chandler Mall and other restaurants and stores. Caring staff above anything I've ever experienced. Benefits are phenomenal compared to my last employer PayPal and I was able to come back to my job here at Republic after getting sick during training. When they say this is a family, they actually mean it and I'm not much of a family oriented person, so this is something that shocks me that they care so much about me personally! Lunch breaks are 45 minutes instead of the standard 30 minutes. Movable desks that allow you to stand or sit while taking calls.

Cons

Too much role playing during training, group activities and presentations. I am quiet I don't like being in front of people speaking or teaching back to the class the modules we learn. Not allow to eat small snacks at our desks unless its hard candy like jolly ranchers, starburst etc. Cliques amongst coworkers but not extremely H.S. No separate sick time, no floating holidays, just PTO

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Republic Services Response
9y
Thanks for your feedback!

Explore other reviews about Republic Services

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment culture growth collaboration values

Cons

None that I can think of

1
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Republic Services Response
2d
Thank you for your feedback! At Republic Services, we're dedicated to maintaining our highly inclusive culture and leveraging human-centered practices that make us an employer of choice. We're thrilled to know that you've enjoyed your time as a Republic Services team member.
1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I liked my collegues and we worked well as a team.

Cons

Poor leadership, micromanagement of sales team, disorganized, operations could not service current customers and sales team were expected to bring on new business that we also could not service, zero sense of urgency with operations, a 30% price increase was applied to most all accounts every 10 month and sales team were instructed by the GM NOT to tell new and/or existing customers, very deceitful practices, AI pictures taken from cameras on trucks generated a vast amount of fees that were invalid, customers had to babysit their invoices as to not be taken advantage of, very difficult to retain customers due to price increases, bogus fees, and all around poor service. I’m not sure how or why any customers would use Republic Services.

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