Customer Resource Consultant - Anonymous employee Republic Services Employee Review

1.0
May 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They did have some really good benefits as far as medical and also a great 401k package. Training was subpar as the real learning experience happened on the floor. Computer systems are great when they are working. Plenty of room to advance.

Cons

There is very little consistency across the entire company as there are so many levels between the top and the bottom causing communication to lack. Supervisors are not trained to properly lead their teams or some literally do not care. There are constant changes that were being made which affecting my work life balances. The stress we were all put under is indescribable and because of this, I will probably never work at a call center again. The pay does not match up with the responsibilities of this position. This position is pretty much a supervisor role without the title. This company also sets certain expectations but fails miserably to uphold those expectations.

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Republic Services Response
8y
Thank you for the feedback.

Explore other reviews about Republic Services

5.0
Jun 28, 2026
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CEO approval
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Pros

Environment culture growth collaboration values

Cons

None that I can think of

1
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Republic Services Response
8h
Thank you for your feedback! At Republic Services, we're dedicated to maintaining our highly inclusive culture and leveraging human-centered practices that make us an employer of choice. We're thrilled to know that you've enjoyed your time as a Republic Services team member.
3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, especially with overtime opportunities, and there is strong potential to earn a solid income for employees willing to work hard. The job also provides steady work and consistent hours, which can be valuable for drivers looking for financial stability.

Cons

The work/life balance for roll-off drivers can be difficult, particularly when working weekends. Drivers are often scheduled in a way that keeps hours under 60 while still requiring Saturday work, rather than being given an additional recovery day during the week. With the level of physical labor involved, one day off is often not enough to properly recover. There is also a heavy emphasis on “swinging” containers. While swings can make sense when locations are far apart, many are scheduled for stops that are very close together and provide little operational benefit. Swings add significantly more physical labor for drivers and, in some cases, can actually take longer than traditional service methods. Over time, consistently working 55–60 hour weeks under these conditions can lead to fatigue and burnout.

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Republic Services Response
1mo
Thank you for your feedback! Republic Services continually strives to maintain a high-performing workforce that is diverse, engaged and well-prepared to meet the needs of our customers and communities. We're happy that you are a Republic Services team member.
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