Service is horrible and area team does nothing to help - Sales Manager Republic Services Employee Review

1.0
Jan 2, 2020
Recommend
CEO approval
Business Outlook

Pros

My sales team was the best, and did all they could with the service issues.

Cons

The area directors come down and expect the sales team to hit numbers and be held accountable for lost business, but the local management cannot get the trash pick up. The Manager is a yes man to what area wants and was never able to get the service issues uncontrolled. Area want to blame everything on local office but does not supply trucks that don’t break down all the time. The amount of customers we lose to service will out weigh new sales.. get a Manager who will go to Corp when area will not help.. also don’t stand up for yourself or you will be fired..

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Republic Services Response
6y
Thank you for the feedback.

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Pros

Environment culture growth collaboration values

Cons

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3.0
May 27, 2026
Recommend
CEO approval
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Pros

The pay is competitive, especially with overtime opportunities, and there is strong potential to earn a solid income for employees willing to work hard. The job also provides steady work and consistent hours, which can be valuable for drivers looking for financial stability.

Cons

The work/life balance for roll-off drivers can be difficult, particularly when working weekends. Drivers are often scheduled in a way that keeps hours under 60 while still requiring Saturday work, rather than being given an additional recovery day during the week. With the level of physical labor involved, one day off is often not enough to properly recover. There is also a heavy emphasis on “swinging” containers. While swings can make sense when locations are far apart, many are scheduled for stops that are very close together and provide little operational benefit. Swings add significantly more physical labor for drivers and, in some cases, can actually take longer than traditional service methods. Over time, consistently working 55–60 hour weeks under these conditions can lead to fatigue and burnout.

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Republic Services Response
1mo
Thank you for your feedback! Republic Services continually strives to maintain a high-performing workforce that is diverse, engaged and well-prepared to meet the needs of our customers and communities. We're happy that you are a Republic Services team member.
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