A Bit Of Honesty & Consumer-Facing Consistently Would Go A Long Way - Anonymous employee Reputation Employee Review

1.0
Sep 16, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The free lunches you are encouraged to work through, in an effort to maintain work throughout the day and keep you in the building.

Cons

I'm here to comment on one thing: Despite what HR responses say, Michael Fertik (the CEO) DOES routinely ask individuals in the office, in whispered voice, to write reviews on Glassdoor and encourage like-minded friends to do so. I was the company's first social media manager - I've very successfully moved on and have no dog in this fight other than to say that I was directly asked to do this, by Michael Fertik, on three separate occasions in one month. I never did. I was fired when I failed to do this. After four promotions in two years and heading up / revitalizing three different departments. Their privacy product - rather they want to be known as Reputation, ReputationDefender, MyPrivacy, oDesk-on-the-sly, or some other product marketplace manipulation - has been through no less than four rebrandings in as many years. Why? A few years ago it started being outsourced overseas to India. Again: Reputation.com outsources their privacy work to India. Great for some things, not privacy. The second prong of my firing was bringing this to Fertik's attention - he feigned ignorance of the situation, seemed to understand my concern and protest for the ethics of this particular outsourcing. Folks, if you have self-respect, work at literally any other sales or tech start-up. I never engaged in their behavior, and things turned south fast when, in an effort to be profitable, they started pulling all the above games. It was a stellar company with a great vision before the greed set in. Now it's not. Go find a true, revolutionary company in the City or SV that doesn't still play "start up" ten years later. You're going to get burnt at worst, have trouble sleeping at best.

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Reputation Response
9y
Thank you for the feedback! I think you'll find that things have changed quite a bit in the past two years since your departure. First, we have a new corporate structure and two new CEOs in place, along with an entirely new leadership team on the Enterprise side. Your review discusses your experience with our Consumer entity (ReputationDefender LLC) which you can find on Glassdoor as well. They are currently showing great feedback from employee reviews, with a 5.0 star rating and 100% approval rate of their CEO, Rich Matta. We're very glad you've experienced success in your career after your departure from Reputation. Best of luck in the future!

Explore other reviews about Reputation

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, lots of resources to ensure success in your role.

Cons

It can be difficult for cross-department collaboration with everyone being in different time zones.

2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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