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      Reputation

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      Positives with more negatives... - Anonymous employee Reputation Employee Review

      3.0
      Jul 10, 2020
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of room to grow, flexibility to work from home (dependant on department), family environment, wonderful people and technology

      Cons

      Favoritism in management, strong focus on the CSM team but all other departments are lost. Product in specific departments needed a massive improvement but again, specific departments were told that they were going to be the focus for the quarter, but always got pushed back.

      avatar
      Reputation Response
      5y
      Thank you for your constructive feedback. We are working diligently to implement a revamped Recognition Program and continue to spotlight our employees during our Weekly All Hands meeting. The feedback surrounding these updates have been positive and well received. We appreciate your hard work and dedication during your time at Reputation.com.

      Explore other reviews about Reputation

      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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