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      Reputation

      Engaged Employer

      Reputation reviews

      Great place to get outsized, valuable experience - and make a difference - Director Reputation Employee Review

      4.0
      Sep 1, 2014
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at Reputation.com after deciding to transition from a very established "big company" in an entirely different industry. I am so glad I did! This is a great place to go if you want to challenge yourself and get some interesting experience that will truly make a difference for the company and its customers. It's also in a good space - lots of Fortune 500 customers, expansion to different locations (including the UK and Phoenix), etc. I also REALLY liked my teammates. Lots of very smart, entrepreneurial people who were nice too. Made coming to work very pleasant.

      Cons

      Like most start-ups, lots going on so sometimes you have to triage on your to-do list. Par for the course in the Valley.

      Explore other reviews about Reputation

      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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