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      Reputation

      Engaged Employer

      Reputation reviews

      Stay away - Anonymous employee Reputation Employee Review

      1.0
      Sep 28, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch 3x a week. (There are a lot of ppl noting this bc it is truly the best thing someone can say about this company).

      Cons

      Completely dysfunctional and top-down work environment. Sr management makes unilateral decisions and expect all workers to just fall in line (regardless of how results may negatively affect the customer). Products consistently fail to deliver, due to overselling, unrealistic deadlines and expectations. Huge turnover rate – best employees are leaving, and replaced by less talented individuals. HR will comment on these reviews and say 'thanks for your feedback' etc, but it has been provided all along by employees past and present, and nothing new happens.

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      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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